Frequently Asked Questions

The caring staff at Pets At Peace would like to answer some very important questions that should be asked of all Pet Cremation companies when making arrangements for your furry friend.

This is the most important question asked and one that should be asked to any pet cremation company that you are considering using. Craig, founder of Pets At Peace, was a Paramedic with the NSW Ambulance Service in 1996 when his beloved pet Suzie passed away. When he phoned around to organise a cremation, he was horrified to discover that the only option was a communal cremation. Needless to say, this was just not good enough and from this day Pets At Peace was established, giving pet owners the ability to be to honour their darling in a more personal way, while guaranteeing you receive your pets ashes and your pets ashes only.

At Pets At Peace we have a dedicated and purpose built pet crematoria. We can only cremate one pet at a time due to its construction as it is modelled exclusively on its human counterpart. Our engineer was commissioned to build this unit, the first in Australia.

We can only give this guarantee with the pets that we have collected. Our experience and knowledge of this industry has shown that if you do not have your own crematoria you lose control of the entire pet cremation process.

Yes of course you can. We can accept small items such as photos, collars, favourite toys. Although we do recommend keeping special & treasured items with you at home.

We do not recommend this option at all, which is why we have a door to door service as our extensive experience has shown that it is extremely upsetting not only for the owner, but also for our dedicated crematoria staff members. As we all love pets, we suggest that the viewing be done either at your veterinarian or prior to us collecting your pet from your home.

Our NSW head office is in the MacArthur area covering all areas from: